SANCY IDEAS
A comprehensive course for all hospital professionals to understand the new digitalized medical insurance claim process in the ideas platform
IDEAS - HOSPITAL STAFF
| HOW TO INITIATE A REFERRAL REQUEST TO AN ADDITIONAL DOCTOR FOR INPATIENT IN SAME VISIT |
| HOW TO INITIATE A REFERRAL REQUEST TO AN ADDITIONAL DOCTOR FOR INPATIENT IN SAME VISIT |
| HOW TO INITIATE THE NEW AGL REQUEST AND ADDITIONAL PROCEDURE FORM TO DOCTOR TO COMPLETE |
| HOW TO INITIATE THE NEW AGL REQUEST AND ADDITIONAL PROCEDURE FORM TO DOCTOR TO COMPLETE |
| HOW TO INITIATE THE AGL FOR TOP UP-EXTENSION OF STAY |
| HOW TO INITIATE THE AGL FOR TOP UP-EXTENSION OF STAY |
| HOW TO INITIATE APPEAL |
| HOW TO INITIATE APPEAL- FOR DECLINE IGL |
| HOW TO INITIATE APPEAL - FOR DECLINE AGL - ADDITIONAL PROCEDURE REQUEST |
| HOW TO INITIATE APPEAL- FOR AGL- ADDITIONAL DOCTOR REQUEST |
| HOW TO INITIATE APPEAL- FOR DECLINE FGL |
| HOW TO INITIATE APPEAL- FOR DECLINE OP-GL |
| HOW TO ADD COVERING DOCTOR |
| HOW TO ADD COVERING DOCTOR FOR PRIMARY-REFERRAL DOCTOR |
| HOW TO RESPOND TO RECEIVED DEFERMENT |
| HOW TO RESPOND TO RECEIVED DEFERMENT |
| HOW TO SUBMIT E STATEMENT |
| HOW TO SUBMIT E STATEMENT |
| HOW TO SUBMIT FGL REQUEST |
| HOW TO SUBMIT FGL REQUEST FOR INPATIENT |
| HOW TO SUBMIT FGL REQUEST FOR OUTPATIENT |
| HOW TO ACTIVATE THE APPROVED GL |
| HOW TO ACTIVATE THE APPROVED IGL FOR ADMITTED (ACTIVE) INPATIENT |
| HOW TO ACTIVATE APPROVED OP GL OF VISIT MARKED OUTPATIENT |
| HOW TO INITIATE CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED IGL CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED AGL (ADDITIONAL PROCEDURE) CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED AGL (ADDITIONAL DOCTOR) CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED AGL (ADDITIONAL TOP UP) CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED FGL CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED OP GL CANCELLATION REQUEST TO INSURER |
| HOW TO LOG IN |
| HOW TO LOG IN TO IDEAS |
| HOW TO INITIATE POLICY VERIFICATION FOR PATIENT |
| HOW TO INITIATE OUTPATIENT POLICY VERIFICATION FOR PATIENT SELF OR DEPENDANT WITH EMPLOYEE BENEFIT POLICY |
| HOW TO INITIATE INPATIENT POLICY VERIFICATION FOR REQUEST GL -ACTIVE PATIENT ADMISSION REQUEST |
| HOW TO INITIATE POLICY VERIFICATION FOR ADMITTED INPATIENT OR ADMISSION REQUESTS WITH PRE-APPROVED GL |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED POLICY ELIGIBILITY STATUS |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE IGL OP-GL ACTIVATION |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE AGL REQUESTED FOR ADD PROCEDURE |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE AGL REQUESTED FOR AGL-ADD DOCTOR |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE AGL REQUESTED FOR TOP UP |
| HOW TO CHECK ALL GL STATUS RESPONSE APPROVED DECLINE CANCELLED RECEIVED FROM INSURER FOR SUBMITTED RESPECTIVE GL |
| HOW TO CHECK IGL STATUS RESPONSE APPROVED DECLINE CANCELLED RECEIVED FROM INSURER FOR SUBMITTED IGL |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR AN AGL ADDITIONAL PROCEDURE REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR AN AGL ADDITIONAL DOCTOR REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR AN AGL TOP UP REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR FGL REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR OP-GL REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO TAKE PATIENT CONSENT - PATIENT SECTION |
| HOW TO TAKE PATIENT CONSENT IN IPAF ADMISSION FORM -PATIENT SECTION |
| HOW TO TAKE PATIENT-POLICY HOLDER CONSENT IN CLAIM FORM -PATIENT SECTION FOR OUTPATIENT VISIT |
| HOW TO CONFIRM THAT AN OP-GL REQUEST HAS BEEN SUCCESSFULLY AUTO-SUBMITTED |
| HOW TO CONFIRM THAT AN OP-GL REQUEST HAS BEEN SUCCESSFULLY AUTO-SUBMITTED |
IDEAS - DOCTORS
| HOW TO REFER AN INPATIENT BY INITIATING A REFERRAL REQUEST TO AN ADDITIONAL DOCTOR DURING SAME VISIT |
| HOW TO REFER AN INPATIENT BY INITIATING A REFERRAL REQUEST TO AN ADDITIONAL DOCTOR DURING SAME VISIT |
| HOW TO ACCEPT DECLINE RECEIVED REFERRAL REQUEST |
| HOW TO ACCEPT DECLINE RECEIVED REFERRAL REQUEST |
| HOW TO COMPLETE THE IPAF ADMISSION FORM (REFERRAL) TO SUBMIT ADDITIONAL DOCTOR AGL REQUEST |
| HOW TO COMPLETE THE IPAF ADMISSION FORM (REFERRAL) TO SUBMIT ADDITIONAL DOCTOR AGL REQUEST |
| HOW TO COMPLETE THE AGL ADDITIONAL PROCEDURE FORM TO SUBMIT ADDITIONAL GL REQUEST |
| HOW TO COMPLETE THE AGL ADDITIONAL PROCEDURE FORM TO SUBMIT ADDITIONAL GL REQUEST |
| HOW TO ADD DOCTOR REMARKS FOR DECLINED RESPECTIVE GL APPEAL REQUEST |
| HOW TO ADD DOCTOR REMARKS IN DECLINED IGL APPEAL REQUEST |
| HOW TO ADD APPEAL DOCTOR REMARKS FOR AN APPEAL REQUEST INITIATED FOR A DECLINED AGL-ADDITIONAL PROCEDURE |
| HOW TO ADD APPEAL DOCTOR REMARKS FOR AN APPEAL REQUEST INITIATED FOR AN ADDITIONAL DOCTOR |
| HOW TO ADD APPEAL DOCTOR REMARKS FOR AN APPEAL REQUEST INITIATED FOR DECLINED FGL |
| HOW TO ADD APPEAL DOCTOR REMARKS FOR AN APPEAL REQUEST INITIATED FOR A DECLINED OP-GL |
| HOW TO ADD COVERING DOCTOR TO TRANSFER IPAF DISCHARGE SUMMARY TO ANOTHER DOCTOR TO COMPLETE |
| HOW TO ADD COVERING DOCTOR TO TRANSFER IPAF DISCHARGE SUMMARY TO ANOTHER DOCTOR TO COMPLETE |
| HOW TO RESPOND TO RECEIVED DEFERMENT |
| HOW TO RESPOND TO RECEIVED DEFERMENT |
| HOW TO COMPLETE AND SUBMIT IPAF DISCHARGE SUMMARY FOR INPATIENT ADMITTED REFERRED UNDER YOUR CARE |
| HOW TO COMPLETE AND SUBMIT IPAF DISCHARGE SUMMARY FOR INPATIENT ADMITTED REFERRED UNDER YOUR CARE |
| HOW TO COMPLETE THE CLAIM FORM FOR OUTPATIENT UNDER YOUR CARE |
| HOW TO COMPLETE THE CLAIM FORM FOR OUTPATIENT UNDER YOUR CARE |
| HOW TO COMPLETE IPAF ADMISSION FORM FOR WALK IN ADMISSION REQUEST INPATIENT UNDER YOUR CARE |
| HOW TO COMPLETE IPAF ADMISSION FORM FOR WALK IN ADMISSION REQUEST INPATIENT UNDER YOUR CARE |
| HOW TO COMPLETE THE PRE REGISTRATION GL REQUEST FORM FOR EMERGENCY INPATIENT AND OUTPATIENT |
| HOW TO COMPLETE THE IPAF ADMISSION FORM FOR PRE REGISTRATION GL REQUEST FOR EMERGENCY INPATIENT |
| HOW TO COMPLETE THE CLAIM FORM FOR PRE REGISTRATION GL REQUEST FOR EMERGENCY OUTPATIENT |
| HOW TO LOG IN TO IDEAS |
| HOW TO LOG IN TO IDEAS |
IDEAS - ADMINS
| HOW TO LOG IN |
| HOW TO LOG IN TO IDEAS |
IDEAS - CLINIC ASSISTANT
| HOW TO INITIATE A REFERRAL REQUEST TO AN ADDITIONAL DOCTOR FOR INPATIENT IN SAME VISIT |
| HOW TO INITIATE A REFERRAL REQUEST TO AN ADDITIONAL DOCTOR FOR INPATIENT IN SAME VISIT |
| HOW TO TAKE PATIENT CONSENT - PATIENT SECTION |
| HOW TO TAKE PATIENT CONSENT IN IPAF ADMISSION FORM -PATIENT SECTION |
| HOW TO TAKE PATIENT-POLICY HOLDER CONSENT IN CLAIM FORM -PATIENT SECTION FOR OUTPATIENT VISIT |
| HOW TO CHECK ALL GL STATUS RESPONSE APPROVED DECLINE CANCELLED RECEIVED FROM INSURER FOR SUBMITTED RESPECTIVE GL |
| HOW TO CHECK IGL STATUS RESPONSE APPROVED DECLINE CANCELLED RECEIVED FROM INSURER FOR SUBMITTED IGL |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR AN AGL ADDITIONAL PROCEDURE REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR AN AGL ADDITIONAL DOCTOR REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR AN AGL TOP UP REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR FGL REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO CHECK THE STATUS RESPONSE FROM THE INSURER FOR OP-GL REQUEST, WHETHER IT’S APPROVED, DECLINED OR CANCELLED |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED POLICY ELIGIBILITY STATUS |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE IGL OP-GL ACTIVATION |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE AGL REQUESTED FOR ADD PROCEDURE |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE AGL REQUESTED FOR AGL-ADD DOCTOR |
| HOW TO INITIATE MANUAL RECHECK FOR RECEIVED INACTIVE POLICY ELIGIBILITY STATUS BEFORE AGL REQUESTED FOR TOP UP |
| HOW TO INITIATE POLICY VERIFICATION FOR PATIENT |
| HOW TO INITIATE OUTPATIENT POLICY VERIFICATION FOR PATIENT SELF OR DEPENDANT WITH EMPLOYEE BENEFIT POLICY |
| HOW TO INITIATE INPATIENT POLICY VERIFICATION FOR REQUEST GL -ACTIVE PATIENT ADMISSION REQUEST |
| HOW TO INITIATE POLICY VERIFICATION FOR ADMITTED INPATIENT OR ADMISSION REQUESTS WITH PRE-APPROVED GL |
| HOW TO LOG IN |
| HOW TO LOG IN TO IDEAS |
| HOW TO CONFIRM THAT AN OP-GL REQUEST HAS BEEN SUCCESSFULLY AUTO-SUBMITTED |
| HOW TO CONFIRM THAT AN OP-GL REQUEST HAS BEEN SUCCESSFULLY AUTO-SUBMITTED |
| HOW TO ACTIVATE THE APPROVED GL |
| HOW TO ACTIVATE THE APPROVED IGL FOR ADMITTED (ACTIVE) INPATIENT |
| HOW TO ACTIVATE APPROVED OP GL OF VISIT MARKED OUTPATIENT |
| HOW TO INITIATE THE NEW AGL REQUEST AND ADDITIONAL PROCEDURE FORM TO DOCTOR TO COMPLETE |
| HOW TO INITIATE THE NEW AGL REQUEST AND ADDITIONAL PROCEDURE FORM TO DOCTOR TO COMPLETE |
| HOW TO INITIATE THE AGL FOR TOP UP-EXTENSION OF STAY |
| HOW TO INITIATE THE AGL FOR TOP UP-EXTENSION OF STAY |
| HOW TO INITIATE APPEAL |
| HOW TO INITIATE APPEAL- FOR DECLINE IGL |
| HOW TO INITIATE APPEAL - FOR DECLINE AGL - ADDITIONAL PROCEDURE REQUEST |
| HOW TO INITIATE APPEAL- FOR AGL- ADDITIONAL DOCTOR REQUEST |
| HOW TO INITIATE APPEAL- FOR DECLINE FGL |
| HOW TO INITIATE APPEAL- FOR DECLINE OP-GL |
| HOW TO RESPOND TO RECEIVED DEFERMENT |
| HOW TO RESPOND TO RECEIVED DEFERMENT |
| HOW TO ADD COVERING DOCTOR |
| HOW TO ADD COVERING DOCTOR FOR PRIMARY-REFERRAL DOCTOR |
| HOW TO INITIATE CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED IGL CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED AGL (ADDITIONAL PROCEDURE) CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED AGL (ADDITIONAL DOCTOR) CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED AGL (ADDITIONAL TOP UP) CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED FGL CANCELLATION REQUEST TO INSURER |
| HOW TO INITIATE APPROVED OP GL CANCELLATION REQUEST TO INSURER |
| HOW TO SUBMIT FGL REQUEST |
| HOW TO SUBMIT FGL REQUEST FOR INPATIENT |
| HOW TO SUBMIT FGL REQUEST FOR OUTPATIENT |
| HOW TO SUBMIT E STATEMENT |
| HOW TO SUBMIT E STATEMENT |